How Safe Is Japan?
2026-02-03


Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura@pspinc.com
Twitter | Facebook | Linked In
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ABOUT PSPINC
PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.
In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.
PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.
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How Safe Is Japan?
This afternoon, I walked into the lobby of a large business building. Right there—open to anyone passing through—was a FamilyMart apparel corner.
No cashier.
No staff.
Just shelves of clothing and a self-checkout terminal.
No staff.
Just shelves of clothing and a self-checkout terminal.
Security cameras were mounted, sure—but there was nobody watching in person. The system simply assumes that if you pick something up, you’ll walk to the automatic register, scan it, pay, and leave. That’s it.
Can you believe that?
Honestly, this feels out of this world—even by Japanese standards.
In many countries, this setup would last about five minutes. Someone would “test” the system. Then someone else would exploit it. Then the store would shut it down and add guards, gates, and warning signs.
But in Japan, the default assumption is different. The assumption is that most people will do the right thing, even when no one is watching.
This isn’t about technology. Self-checkout exists everywhere. Cameras exist everywhere. What’s rare is the social contract that makes this possible.
People here grow up with the idea that stealing is not “beating the system.” It’s embarrassing. It’s shameful—not because you got caught, but because you broke trust. That mindset runs deep, from unattended vegetable stands in the countryside to lost wallets that come back with the cash still inside.
Is Japan perfectly safe? Of course not. Crime exists. But what’s different is the baseline level of trust. Businesses are willing to remove friction because society gives them confidence. That trust lowers costs, simplifies life, and quietly improves quality of living.
Seeing an unmanned apparel store in a corporate lobby made me stop and think: safety isn’t just police and cameras. It’s culture.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura@pspinc.com
Twitter | Facebook | Linked In
__..-・**・-..__..-・**・-..__..-・**・-..__..-・**・-..__
ABOUT PSPINC
PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.
In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.
PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.
__..-・**・-..__..-・**・-..__..-・**・-..__..-・**・-..__