Honesty Over Perfection
2025-09-11
Every business has faced failure at some point in its journey—my company included. What has allowed us to keep moving forward is not that we are always perfect, but that we are always honest with our customers.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In
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ABOUT PSPINC
PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.
In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.
PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.
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Honesty Over Perfection
Every business has faced failure at some point in its journey—my company included. What has allowed us to keep moving forward is not that we are always perfect, but that we are always honest with our customers.
When something goes wrong, we explain clearly what happened and why it happened. Of course, some customers decide to leave because of a failure, and that’s understandable. But many others choose to stay, because they appreciate our honesty and even help us work through the problem.
This is the kind of relationship I want to build in everything we do. We may not be perfect—but we are always honest. And in the long run, honesty builds trust, and trust sustains business.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__
ABOUT PSPINC
PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.
In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.
PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__