Happy to be your help.
2019-11-20
* * *
Service Provided: You needed help setting up your email on your new computer. You didn't have Microsoft Office installed so we downloaded Thunderbird and I was able to configure your email for you. Thank you for choosing Pacific Software Publishing!
Did we solve your problem?
Yes
Were you helped in a timely manner?
Yes
How satisfied are you with our service?
★★★★★
Do you need any more assistance?
No
Do you have any additional comments?
Josh was very effective taking care of my email issues and he communicated what he was doing throughout the process. That is appreciated.
Following is the our support and feedback from our customer, Tom. Thank you for choosing Pacific Software Publishing, Inc. He is a long time web an email hosting customer. Here is the tip oof support you can expect from us.
Service Provided: You needed help setting up your email on your new computer. You didn't have Microsoft Office installed so we downloaded Thunderbird and I was able to configure your email for you. Thank you for choosing Pacific Software Publishing!
Did we solve your problem?
Yes
Were you helped in a timely manner?
Yes
How satisfied are you with our service?
★★★★★
Do you need any more assistance?
No
Do you have any additional comments?
Josh was very effective taking care of my email issues and he communicated what he was doing throughout the process. That is appreciated.